Customer Relationship Management using Business Intelligence is popular PDF and ePub book, written by Graham Sturdy in 2012-11-15, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Customer Relationship Management using Business Intelligence can be Read Online from any device for your convenience.

Customer Relationship Management using Business Intelligence Book PDF Summary

This is an important text for all students and practitioners of Business Intelligence (BI) and Customer Relationship Management (CRM). It provides a comprehensive resource for understanding and implementing Enterprise Resource Planning (ERP) and BI solutions within the organisational context. It provides an in-depth coverage of all key areas relating to the implementation of ERP and BI systems. It provides unique practical guidance on implementing ERP and BI strategies as formulated by the author and a range of academic practitioners and industry experts. Importantly, it demonstrates how these systems can be implemented in a real-world environment and in a way that provides strategic alignment that is compatible with the strategic vision of the organisation. The author presents a “BI Psychology Adoption Model” which represents new and innovative thinking in relation to how employees within organisations react to the introduction of new technology within the workplace.

Detail Book of Customer Relationship Management using Business Intelligence PDF

Customer Relationship Management using Business Intelligence
  • Author : Graham Sturdy
  • Release : 15 November 2012
  • Publisher : Cambridge Scholars Publishing
  • ISBN : 9781443842976
  • Genre : Business & Economics
  • Total Page : 380 pages
  • Language : English
  • PDF File Size : 21,9 Mb

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