Smart Services Summit is popular PDF and ePub book, written by Shaun West in 2022-04-26, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Smart Services Summit can be Read Online from any device for your convenience.
Smart Services Summit Book PDF Summary
This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic. The book includes examples of remote and collaborative working that actively involve customers in service processes, requiring a change in mindset for more traditional firms. Moreover, it explores how services can be delivered faster and more affordable with the aid of new technologies and in collaboration with the customers, leading to new value propositions and business models and thus an evolution of smart services. Given its scope, the book offers an essential guide for practitioners and advanced students alike.
Detail Book of Smart Services Summit PDF
- Author : Shaun West
- Release : 26 April 2022
- Publisher : Springer Nature
- ISBN : 9783030970420
- Genre : Business & Economics
- Total Page : 176 pages
- Language : English
- PDF File Size : 7,6 Mb
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