Improving Performance in Service Organizations is popular PDF and ePub book, written by Joyce Ann Miller in 2011-07-01, it is a fantastic choice for those who relish reading online the Social Science genre. Let's immerse ourselves in this engaging Social Science book by exploring the summary and details provided below. Remember, Improving Performance in Service Organizations can be Read Online from any device for your convenience.
Improving Performance in Service Organizations Book PDF Summary
Improving Performance in Service Organizations guides professionals through the application of lean concepts and methods in the service sector. Agencies can use this innovative approach to analyze operations and determine ways to eliminate activities that are wasteful and add no value to the services delivered. Service organizations that undergo a lean transformation optimize the use of time and money associated with operations and ensure that scarce resources are allocated to the activities that produce the greatest value for clients served. Using a lean lens within the context of the organization's goals and mission taps into the latent energy and innovative ideas of personnel and releases resources trapped in a vicious cycle of wasted work efforts. By applying the lean concepts, methods, and tools introduced in this book and creating a culture of continuous improvement, service organizations can increase effectiveness and improve accountability for the funding they receive. This book is also well suited for academic courses in quality improvement/business operations management in business and/or social service programs.
Detail Book of Improving Performance in Service Organizations PDF
- Author : Joyce Ann Miller
- Release : 01 July 2011
- Publisher : Oxford University Press
- ISBN : 9780197607985
- Genre : Social Science
- Total Page : 256 pages
- Language : English
- PDF File Size : 14,5 Mb
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