Customer Centric Support Services in the Digital Age is popular PDF and ePub book, written by Jagdish N. Sheth in 2023-12-30, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Customer Centric Support Services in the Digital Age can be Read Online from any device for your convenience.
Customer Centric Support Services in the Digital Age Book PDF Summary
This book explores how customer service can become the singular competitive differentiator for organizations in the digital era. Given the pace of digitization and the rise in customer expectations post-pandemic, organizations must focus on customer-centricity in all functions in the digital age, providing factors, enablers, and processes for customer service and sharing best practices based on research from global experts. The book is a valuable resource for students and researchers keen on understanding the new digital landscape in customer service to develop, maintain, and enhance customer relationships.
Detail Book of Customer Centric Support Services in the Digital Age PDF
- Author : Jagdish N. Sheth
- Release : 30 December 2023
- Publisher : Springer Nature
- ISBN : 9783031370977
- Genre : Business & Economics
- Total Page : 308 pages
- Language : English
- PDF File Size : 19,5 Mb
If you're still pondering over how to secure a PDF or EPUB version of the book Customer Centric Support Services in the Digital Age by Jagdish N. Sheth, don't worry! All you have to do is click the 'Get Book' buttons below to kick off your Download or Read Online journey. Just a friendly reminder: we don't upload or host the files ourselves.