Better Customer Service is popular PDF and ePub book, written by Edward C. Brewer in 2021-06-09, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Better Customer Service can be Read Online from any device for your convenience.
Better Customer Service Book PDF Summary
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant. An author team with extensive cross-sector experience provides a foundation that will help improve customer service no matter the type of organization or situation, allowing customization according to industry standards and expectations. Although the basic steps are simple – going all the way back to preschool and kindergarten – they can have a significant positive impact on customer service and on basic human interaction. If an employee follows these simple steps, not only will relationships with customers improve, but so will relationships with co-workers, increasing overall organizational satisfaction. Readers who adopt the principles in this book may find that their personal relationships improve as well. The primary audience of this work includes any business that desires to improve customer service. However, anyone who works with people will appreciate the conversational tone and specific illustrative examples in this clear and immediately actionable book.
Detail Book of Better Customer Service PDF
- Author : Edward C. Brewer
- Release : 09 June 2021
- Publisher : Routledge
- ISBN : 9781000394894
- Genre : Business & Economics
- Total Page : 97 pages
- Language : English
- PDF File Size : 8,5 Mb
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