Creating and Sustaining a Superior Customer Service Organization is popular PDF and ePub book, written by James Poisant in 2001-10-30, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Creating and Sustaining a Superior Customer Service Organization can be Read Online from any device for your convenience.
Creating and Sustaining a Superior Customer Service Organization Book PDF Summary
Poisant reveals the secrets of superior customer service organizations. He redefines the role of management and organizations, taking the reader on a journey and discovering the true nature of superior managers and organizations. Those in management positions who seek to understand how to better motivate their employees and better serve their customers will find the answers they are searching for in these pages. Managers will relearn nearly everything they have been taught about the profession of management. Redefining the criteria of power and success, Poisant supplies a blueprint for survival in a competitive environment. Anyone charged with the management of others will find the approach valuable, as will students and scholars of management.
Detail Book of Creating and Sustaining a Superior Customer Service Organization PDF
- Author : James Poisant
- Release : 30 October 2001
- Publisher : Bloomsbury Publishing USA
- ISBN : 9780313004780
- Genre : Business & Economics
- Total Page : 188 pages
- Language : English
- PDF File Size : 7,8 Mb
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