Accounts Excuses and Apologies Third Edition is popular PDF and ePub book, written by William L. Benoit in 2024-01-01, it is a fantastic choice for those who relish reading online the Language Arts & Disciplines genre. Let's immerse ourselves in this engaging Language Arts & Disciplines book by exploring the summary and details provided below. Remember, Accounts Excuses and Apologies Third Edition can be Read Online from any device for your convenience.

Accounts Excuses and Apologies Third Edition Book PDF Summary

In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. Accounts, Excuses, and Apologies describes the image-repair strategies that may be used to help defuse these threats. The Third Edition of this classic book builds on theories for rehabilitating a damaged reputation by adding two new forms of denial: straw denial (appearing to deny an accusation by sidestepping it) and deflecting attention (trying to get the audience to focus on something other than the accusations against you). Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). The book’s case studies include current instances of reputation repair, including Vladimir Putin on Ukraine and President Joe Biden on Afghanistan; Southwest Airlines on flight cancellations; Kobe Bryant on accusations of rape; and Donald Trump on the January 6 hearings.

Detail Book of Accounts Excuses and Apologies Third Edition PDF

Accounts  Excuses  and Apologies  Third Edition
  • Author : William L. Benoit
  • Release : 01 January 2024
  • Publisher : State University of New York Press
  • ISBN : 9781438496085
  • Genre : Language Arts & Disciplines
  • Total Page : 220 pages
  • Language : English
  • PDF File Size : 19,8 Mb

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