Accounts Excuses and Apologies Second Edition is popular PDF and ePub book, written by William L. Benoit in 2014-10-15, it is a fantastic choice for those who relish reading online the Social Science genre. Let's immerse ourselves in this engaging Social Science book by exploring the summary and details provided below. Remember, Accounts Excuses and Apologies Second Edition can be Read Online from any device for your convenience.
Accounts Excuses and Apologies Second Edition Book PDF Summary
In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. This fully updated edition of the 1994 volume investigates the situations in which threats to image arise and describes the image-repair strategies that may be used to help defuse these threats, such as denial and apology. The author reviews various theories on image repair, and extends prior research on the topic to include work on persuasion or attitude change. Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). New case studies include the British Petroleum oil spill in the Gulf of Mexico, Anthony Weiner, Lance Armstrong, Apple's apology to China over the iPhone, and Prime Minister David Cameron's apology for Bloody Sunday.
Detail Book of Accounts Excuses and Apologies Second Edition PDF
- Author : William L. Benoit
- Release : 15 October 2014
- Publisher : State University of New York Press
- ISBN : 9781438454009
- Genre : Social Science
- Total Page : 168 pages
- Language : English
- PDF File Size : 19,6 Mb
If you're still pondering over how to secure a PDF or EPUB version of the book Accounts Excuses and Apologies Second Edition by William L. Benoit, don't worry! All you have to do is click the 'Get Book' buttons below to kick off your Download or Read Online journey. Just a friendly reminder: we don't upload or host the files ourselves.
