The Future of Service Post COVID 19 Pandemic Volume 2 is popular PDF and ePub book, written by Jungwoo Lee in 2021-02-10, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Future of Service Post COVID 19 Pandemic Volume 2 can be Read Online from any device for your convenience.
The Future of Service Post COVID 19 Pandemic Volume 2 Book PDF Summary
This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on services marketing. This book serves as a useful resource for business practitioners and academics in the areas of service management and marketing responses during a pandemic. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected to change the service practice and promote the utilization of novel methods, such as untact marketing, untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, a range of examples and cases are provided to elaborate on applying these emerging new concepts within the service sector.
Detail Book of The Future of Service Post COVID 19 Pandemic Volume 2 PDF
- Author : Jungwoo Lee
- Release : 10 February 2021
- Publisher : Springer Nature
- ISBN : 9789813341340
- Genre : Business & Economics
- Total Page : 264 pages
- Language : English
- PDF File Size : 8,5 Mb
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