The Essential Guide to Workplace Mediation Conflict Resolution is popular PDF and ePub book, written by Nora Doherty in 2008, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Essential Guide to Workplace Mediation Conflict Resolution can be Read Online from any device for your convenience.
The Essential Guide to Workplace Mediation Conflict Resolution Book PDF Summary
Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.
Detail Book of The Essential Guide to Workplace Mediation Conflict Resolution PDF
- Author : Nora Doherty
- Release : 28 June 2024
- Publisher : Kogan Page Publishers
- ISBN : 9780749450199
- Genre : Business & Economics
- Total Page : 208 pages
- Language : English
- PDF File Size : 12,8 Mb
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