The Art of Client Service is popular PDF and ePub book, written by Robert Solomon in 2016-03-17, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Art of Client Service can be Read Online from any device for your convenience.
The Art of Client Service Book PDF Summary
A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
Detail Book of The Art of Client Service PDF
- Author : Robert Solomon
- Release : 17 March 2016
- Publisher : John Wiley & Sons
- ISBN : 9781119228288
- Genre : Business & Economics
- Total Page : 191 pages
- Language : English
- PDF File Size : 13,5 Mb
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