Service Chain Management is popular PDF and ePub book, written by Christos Voudouris in 2007-12-18, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Service Chain Management can be Read Online from any device for your convenience.
Service Chain Management Book PDF Summary
Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the BT experience and on associated research and development. Service chain management is looked at both from the enterprise perspective and from the standpoints of the service professional and customer. The focus is on real-world challenges.
Detail Book of Service Chain Management PDF
- Author : Christos Voudouris
- Release : 18 December 2007
- Publisher : Springer Science & Business Media
- ISBN : 9783540755043
- Genre : Business & Economics
- Total Page : 304 pages
- Language : English
- PDF File Size : 8,8 Mb
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