Oakland on Quality Management is popular PDF and ePub book, written by John S Oakland in 2012-05-04, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Oakland on Quality Management can be Read Online from any device for your convenience.
Oakland on Quality Management Book PDF Summary
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.
Detail Book of Oakland on Quality Management PDF
- Author : John S Oakland
- Release : 04 May 2012
- Publisher : Routledge
- ISBN : 9781136376108
- Genre : Business & Economics
- Total Page : 479 pages
- Language : English
- PDF File Size : 15,6 Mb
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