Incident Management for Operations is popular PDF and ePub book, written by Rob Schnepp in 2017-06-20, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Incident Management for Operations can be Read Online from any device for your convenience.
Incident Management for Operations Book PDF Summary
Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded
Detail Book of Incident Management for Operations PDF
- Author : Rob Schnepp
- Release : 20 June 2017
- Publisher : "O'Reilly Media, Inc."
- ISBN : 9781491917800
- Genre : Business & Economics
- Total Page : 173 pages
- Language : English
- PDF File Size : 20,8 Mb
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