ITIL 2011 At a Glance is popular PDF and ePub book, written by John O. Long in 2012-07-01, it is a fantastic choice for those who relish reading online the Computers genre. Let's immerse ourselves in this engaging Computers book by exploring the summary and details provided below. Remember, ITIL 2011 At a Glance can be Read Online from any device for your convenience.
ITIL 2011 At a Glance Book PDF Summary
"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.
Detail Book of ITIL 2011 At a Glance PDF
- Author : John O. Long
- Release : 01 July 2012
- Publisher : Springer Science & Business Media
- ISBN : 9781461438977
- Genre : Computers
- Total Page : 98 pages
- Language : English
- PDF File Size : 11,7 Mb
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