How To Manage Conflict in the Organization is popular PDF and ePub book, written by Gregg Lee CARTER in 2005-10-26, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, How To Manage Conflict in the Organization can be Read Online from any device for your convenience.
How To Manage Conflict in the Organization Book PDF Summary
Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. You ́ll discover how to spot potential interpersonal conflicts—and defuse them before they flare up. You ́ll understand how, when, where and why to apply the five favored conflict-resolution approaches, and you ́ll develop the insight and intuition you need to make them work. This book will give you the skills to transform conflict into a positive, productive force by applying the proven techniques of principled negotiation. You will learn how to: • Transform conflict into a positive, productive force • Respond to on-the-job conflicts quickly and effectively • Resolve conflicts positively using proven principled negotiation techniques. • Understand the differences between structural (organizational) and interpersonal conflict • Separate people from issues and focus on interests, not positions • Get beyond immediate tensions and disagreements to the root causes of any interpersonal conflict • Apply five surefire conflict-resolution approaches: avoiding, accommodating, compromising, forcing, and collaborating • Adopt best practices for implementing alternative dispute resolution techniques • Develop strategies for dealing with conflict resolution in electronic communication • Follow guidelines for when to consult with HR about a conflict-resolution situation. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Detail Book of How To Manage Conflict in the Organization PDF
- Author : Gregg Lee CARTER
- Release : 26 October 2005
- Publisher : AMACOM Div American Mgmt Assn
- ISBN : 9780761215165
- Genre : Business & Economics
- Total Page : 258 pages
- Language : English
- PDF File Size : 9,9 Mb
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