A Study Guide to Service Catalogue from the Principles of ITIL V3 is popular PDF and ePub book, written by Hank Marquis in 2010, it is a fantastic choice for those who relish reading online the Computer networks genre. Let's immerse ourselves in this engaging Computer networks book by exploring the summary and details provided below. Remember, A Study Guide to Service Catalogue from the Principles of ITIL V3 can be Read Online from any device for your convenience.
A Study Guide to Service Catalogue from the Principles of ITIL V3 Book PDF Summary
IT services are prevalent throughout virtually all businesses. Most enterprises and many government functions are totally dependent upon reliable and responsive IT services to underpin vital business, community and social functions. IT services have become mainstream and managing them to deliver value it the core message of ITIL V3, and the emphasis in ITIL V3 on service catalogue management is a direct result of the growing requirement for business and IT to work together sharing data, information and knowledge about demand for services, service capabilities and patterns of business activity. The Service Catalogue Management process is now a very important management field complete with its own terminology and vital concepts. This study guide outlines the concepts and principles underlying the service catalogue; discusses a project plan approach and reporting considerations; describes the value of a sound business case and the key relationships and touch points in the service catalogue management process.
Detail Book of A Study Guide to Service Catalogue from the Principles of ITIL V3 PDF
- Author : Hank Marquis
- Release : 17 June 2024
- Publisher : The Stationery Office
- ISBN : 0117063649
- Genre : Computer networks
- Total Page : 124 pages
- Language : English
- PDF File Size : 9,7 Mb
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