Customer Winback is popular PDF and ePub book, written by Jill Griffin in 2002-02-28, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Customer Winback can be Read Online from any device for your convenience.
Customer Winback Book PDF Summary
Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be entirely foolproof, but with this guide gives you today's best methods for winning back those customers you simply can't afford to let go.
Detail Book of Customer Winback PDF
- Author : Jill Griffin
- Release : 28 February 2002
- Publisher : John Wiley & Sons
- ISBN : 9780787959449
- Genre : Business & Economics
- Total Page : 336 pages
- Language : English
- PDF File Size : 10,9 Mb
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