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Cruise Management Book PDF Summary

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Detail Book of Cruise Management PDF

Cruise Management
  • Author : Alexis Papathanassis
  • Release : 03 November 2011
  • Publisher : Springer Science & Business Media
  • ISBN : 9783834971593
  • Genre : Business & Economics
  • Total Page : 253 pages
  • Language : English
  • PDF File Size : 19,8 Mb

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