A Practical Guide to Call Center Technology is popular PDF and ePub book, written by Andrew Waite in 2002-01-02, it is a fantastic choice for those who relish reading online the Computers genre. Let's immerse ourselves in this engaging Computers book by exploring the summary and details provided below. Remember, A Practical Guide to Call Center Technology can be Read Online from any device for your convenience.

A Practical Guide to Call Center Technology Book PDF Summary

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

Detail Book of A Practical Guide to Call Center Technology PDF

A Practical Guide to Call Center Technology
  • Author : Andrew Waite
  • Release : 02 January 2002
  • Publisher : CRC Press
  • ISBN : 9781482280753
  • Genre : Computers
  • Total Page : 497 pages
  • Language : English
  • PDF File Size : 17,5 Mb

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