Cases in Call Center Management is popular PDF and ePub book, written by Richard Feinberg in 2005, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Cases in Call Center Management can be Read Online from any device for your convenience.
Cases in Call Center Management Book PDF Summary
Written by authorities on the call center industry, this book brings to light the strategic importance of call centers in today's business world. As interactions with customers move away from person-to-person the call center is becoming a vital force for corporate marketing and communication.
Detail Book of Cases in Call Center Management PDF
- Author : Richard Feinberg
- Release : 20 September 2024
- Publisher : Purdue University Press
- ISBN : 1557533423
- Genre : Business & Economics
- Total Page : 372 pages
- Language : English
- PDF File Size : 13,7 Mb
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