The Ten Commandments of Quality Management is popular PDF and ePub book, written by Ajit Silva in 2005-07-19, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Ten Commandments of Quality Management can be Read Online from any device for your convenience.
The Ten Commandments of Quality Management Book PDF Summary
Based on twenty years of management research, observations, practices, and experiences, The Ten Commandments of Quality Management will create the next generation of great leaders! Author Ajit Silva compares and contrasts the behavior patterns of traditional managers to quality managers and examines the ensuing outcomes of pursuing each management style. He also recommends using the quality management technique to organizations that want to raise employee morale, reduce attrition, increase productivity, increase customer satisfaction, increase profits, and expand market share by taking business away from the competition. The Employees-Customers-Owners (ECO) concept summarizes the behavior of quality managers. If ECO is not practiced, the results can be detrimental to an organization. The "Ten Commandments" discussed include the following: Employee Champion Customer Champion Continuous Improvement A Learning Organization Leadership Paradigm Shift Corporate Goals, Not Individual Agendas The Ten Commandments of Quality Management will benefit corporate employees, college students, graduate degree candidates, and the average consumer-anyone seeking to have a successful management career!
Detail Book of The Ten Commandments of Quality Management PDF
- Author : Ajit Silva
- Release : 19 July 2005
- Publisher : iUniverse
- ISBN : 9780595802326
- Genre : Business & Economics
- Total Page : 122 pages
- Language : English
- PDF File Size : 20,8 Mb
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