The Southwest Airlines Way is popular PDF and ePub book, written by Jody Hoffer Gittell in 2003-01-09, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Southwest Airlines Way can be Read Online from any device for your convenience.
The Southwest Airlines Way Book PDF Summary
"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times." --Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to: Lead with credibility and caring Invest in frontline leaders Hire and train for relational competence Use conflicts to build relationships Make unions its partners, not its adversaries Build relationships with its suppliers
Detail Book of The Southwest Airlines Way PDF
- Author : Jody Hoffer Gittell
- Release : 09 January 2003
- Publisher : McGraw Hill Professional
- ISBN : 9780071428972
- Genre : Business & Economics
- Total Page : 338 pages
- Language : English
- PDF File Size : 7,9 Mb
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