The Exchange Strategy for Managing Conflict in Healthcare How to Defuse Emotions and Create Solutions when the Stakes are High is popular PDF and ePub book, written by Steven Dinkin in 2012-12-14, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Exchange Strategy for Managing Conflict in Healthcare How to Defuse Emotions and Create Solutions when the Stakes are High can be Read Online from any device for your convenience.
The Exchange Strategy for Managing Conflict in Healthcare How to Defuse Emotions and Create Solutions when the Stakes are High Book PDF Summary
The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small. "A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting." -- KATHLEEN SELLICK, President and CEO, Rady Children's Hospital "Having worked in large hospital systems for many years, I wish I had known these skills and techniques when I supervised nurses and coordinated teams." -- KIM PHILLIPS, MSN, RN, CFCN, Nurse's Touch, Inc. "During the past 12 months, over 450 managers and supervisors on my team at Sanford Health have gone through this training, and it works!" -- EVAN BURKETT, Chief Human Resources Officer, Sanford Health "The strategy and skills laid out in this book . . . are truly effective. Ignore this at your peril." -- DR. SAMUEL B. HO, Chief, Gastroenterology Section, Veterans Affairs San Diego Healthcare System, Professor of Medicine, University of California, San Diego
Detail Book of The Exchange Strategy for Managing Conflict in Healthcare How to Defuse Emotions and Create Solutions when the Stakes are High PDF
- Author : Steven Dinkin
- Release : 14 December 2012
- Publisher : McGraw Hill Professional
- ISBN : 9780071801973
- Genre : Business & Economics
- Total Page : 210 pages
- Language : English
- PDF File Size : 7,5 Mb
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