The Customer Success Pioneer is popular PDF and ePub book, written by Kellie Lucas in 2019-10-25, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Customer Success Pioneer can be Read Online from any device for your convenience.
The Customer Success Pioneer Book PDF Summary
*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!* Are you a Customer Success Executive or making your way up the Customer Success ladder? Do you want to transform churn into maximum recurring revenue and growth? Are you looking for a clear route to an established framework? Are you determined to be proactive, rather than constantly firefighting, with your customers? Is your company invested in or implementing a customer-focused philosophy? If you answered yes to any of these questions, this book is for you! Customer Success is an emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals. The Customer Success Pioneer is a practical handbook for creating a best-in-practice Customer Success function from the ground up. It will help you ensure that your existing portfolio of customers become successful partners - delighted, committed and renewing - by putting in place processes that will work across your portfolio and into the future. This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.
Detail Book of The Customer Success Pioneer PDF
- Author : Kellie Lucas
- Release : 25 October 2019
- Publisher : Practical Inspiration Publishing
- ISBN : 9781788600408
- Genre : Business & Economics
- Total Page : 192 pages
- Language : English
- PDF File Size : 12,6 Mb
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