The Customer Copernicus is popular PDF and ePub book, written by Charlie Dawson in 2021-05-16, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, The Customer Copernicus can be Read Online from any device for your convenience.
The Customer Copernicus Book PDF Summary
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve. Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely? They have also enjoyed huge business success, growing and making plenty of money. The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once. Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led. Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.
Detail Book of The Customer Copernicus PDF
- Author : Charlie Dawson
- Release : 16 May 2021
- Publisher : Routledge
- ISBN : 9781000365030
- Genre : Business & Economics
- Total Page : 137 pages
- Language : English
- PDF File Size : 20,6 Mb
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