Smart Service Systems Operations Management and Analytics is popular PDF and ePub book, written by Hui Yang in 2019-11-25, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Smart Service Systems Operations Management and Analytics can be Read Online from any device for your convenience.
Smart Service Systems Operations Management and Analytics Book PDF Summary
This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.
Detail Book of Smart Service Systems Operations Management and Analytics PDF
- Author : Hui Yang
- Release : 25 November 2019
- Publisher : Springer Nature
- ISBN : 9783030309671
- Genre : Business & Economics
- Total Page : 394 pages
- Language : English
- PDF File Size : 10,9 Mb
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