Quality of Experience Engineering for Customer Added Value Services is popular PDF and ePub book, written by Abdelhamid Mellouk in 2014-07-09, it is a fantastic choice for those who relish reading online the Technology & Engineering genre. Let's immerse ourselves in this engaging Technology & Engineering book by exploring the summary and details provided below. Remember, Quality of Experience Engineering for Customer Added Value Services can be Read Online from any device for your convenience.
Quality of Experience Engineering for Customer Added Value Services Book PDF Summary
The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are currently important, such as service-aware future Internet architecture for Quality of Experience (QoE) management on multimedia applications. In recent years, multimedia applications and services have experienced a sudden growth. Today, video display is not limited to the traditional areas of movies and television on TV sets, but these applications are accessed in different environments, with different devices and under different conditions. In addition, the continuous emergence of new services, along with increasing competition, is forcing network operators and service providers to focus all their efforts on customer satisfaction, although determining the QoE is not a trivial task. This book addresses the QoE for improving customer perception when using added value services offered by service providers, from evaluation to monitoring and other management processes.
Detail Book of Quality of Experience Engineering for Customer Added Value Services PDF
- Author : Abdelhamid Mellouk
- Release : 09 July 2014
- Publisher : John Wiley & Sons
- ISBN : 9781118984338
- Genre : Technology & Engineering
- Total Page : 233 pages
- Language : English
- PDF File Size : 9,6 Mb
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