Neutral Accent is popular PDF and ePub book, written by A. Aneesh in 2015-04-24, it is a fantastic choice for those who relish reading online the Social Science genre. Let's immerse ourselves in this engaging Social Science book by exploring the summary and details provided below. Remember, Neutral Accent can be Read Online from any device for your convenience.
Neutral Accent Book PDF Summary
In Neutral Accent, A. Aneesh employs India's call centers as useful sites for studying global change. The horizon of global economic shift, the consequences of global integration, and the ways in which call center work "neutralizes" racial, ethnic, and national identities become visible from the confines of their cubicles. In his interviews with call service workers and in his own work in a call center in the high tech metropolis of Gurgoan, India, Aneesh observed the difficulties these workers face in bridging cultures, laws, and economies: having to speak in an accent that does not betray their ethnicity, location, or social background; learning foreign social norms; and working graveyard shifts to accommodate international customers. Call center work is cast as independent of place, space, and time, and its neutrality—which Aneesh defines as indifference to difference—has become normal business practice in a global economy. The work of call center employees in the globally integrated marketplace comes at a cost, however, as they become disconnected from the local interactions and personal relationships that make their lives anything but neutral.
Detail Book of Neutral Accent PDF
- Author : A. Aneesh
- Release : 24 April 2015
- Publisher : Duke University Press
- ISBN : 9780822375715
- Genre : Social Science
- Total Page : 146 pages
- Language : English
- PDF File Size : 18,7 Mb
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