Law Enforcement Interpersonal Communication and Conflict Management is popular PDF and ePub book, written by Brian D. Fitch in 2015-09-11, it is a fantastic choice for those who relish reading online the Social Science genre. Let's immerse ourselves in this engaging Social Science book by exploring the summary and details provided below. Remember, Law Enforcement Interpersonal Communication and Conflict Management can be Read Online from any device for your convenience.
Law Enforcement Interpersonal Communication and Conflict Management Book PDF Summary
Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.
Detail Book of Law Enforcement Interpersonal Communication and Conflict Management PDF
- Author : Brian D. Fitch
- Release : 11 September 2015
- Publisher : SAGE Publications
- ISBN : 9781506303369
- Genre : Social Science
- Total Page : 153 pages
- Language : English
- PDF File Size : 16,6 Mb
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