How to Kick Your Customer Service Up a Notch is popular PDF and ePub book, written by Rosanne D'Ausilio in 2007-08, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, How to Kick Your Customer Service Up a Notch can be Read Online from any device for your convenience.
How to Kick Your Customer Service Up a Notch Book PDF Summary
Rosanne Daâ'¬Ausilio, Ph.D., is revealing the secrets aâ'¬ the secrets about stellar customer service. She knows great customer relationships begin with people, process, and technology. But Rosanne divulges the details, too aâ'¬ the insider tips you need to know to vault your customer service up a notch and give your organization the edge over the competition. Rosanne has spent her career looking at the call center industry. When she speaks, her words carry wisdom and value. Her comments are clear and practical. And you get her best 101 tips from aâ'¬Å"One Question for Your Customeraâ'¬Â to aâ'¬Å"Thinking Trapsaâ'¬Â to aâ'¬Å"Employee Accountability.aâ'¬Â If you donaâ'¬t have Rosanneaâ'¬s tips on your desk, you donaâ'¬t have top notch customer service at your company.
Detail Book of How to Kick Your Customer Service Up a Notch PDF
- Author : Rosanne D'Ausilio
- Release : 01 August 2007
- Publisher : Purdue University Press
- ISBN : 0977236013
- Genre : Business & Economics
- Total Page : 154 pages
- Language : English
- PDF File Size : 8,6 Mb
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