Dealing with Difficult Customers is popular PDF and ePub book, written by Noah Fleming in 2017-11-20, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Dealing with Difficult Customers can be Read Online from any device for your convenience.
Dealing with Difficult Customers Book PDF Summary
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem. Dealing with Difficult Customers will show you: How to stop using gimmicks and trick promotions to encourage repeat business and the alternatives that will keep your customers salivating for more. How “Hungry Hippos” and “Problem Children” are sapping your employees time and energy and what to do about them. The behaviors that turn great customers into dissatisfied critics and how to change them.
Detail Book of Dealing with Difficult Customers PDF
- Author : Noah Fleming
- Release : 20 November 2017
- Publisher : Red Wheel/Weiser
- ISBN : 9781632658890
- Genre : Business & Economics
- Total Page : 195 pages
- Language : English
- PDF File Size : 15,7 Mb
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