How to Complain More Effectively is popular PDF and ePub book, written by Charles M. Dobbs in 2015-01-02, it is a fantastic choice for those who relish reading online the Self-Help genre. Let's immerse ourselves in this engaging Self-Help book by exploring the summary and details provided below. Remember, How to Complain More Effectively can be Read Online from any device for your convenience.
How to Complain More Effectively Book PDF Summary
Charles M. Dobbs is a recently retired professor of history from Iowa State University; previously, he was a professor at Metropolitan State University of Denver. He taught courses in US and East Asian history, with a focus on diplomatic and military history. He authored five monographs, several dozen scholarly articles, and more than three hundred encyclopedia entries mostly focused in these areas. One of his favorite courses to teach was research methods, where he discussed how to frame the question, find appropriate materials and sources, and how to organize those sources and write up the materials in a compelling fashion. Dobbs earned his BA from the University of Connecticut and his MA and PhD degrees from Indiana University, all three in history. During his nearly four decades as a faculty member, Dobbs also spent fifteen years as assistant to the president. Duties included looking into complaints, overseeing, editing, and/or originating the presidents correspondence, helping organize outreach, and interacting with various publics. Separately, Dobbs has a long history of writing letters when he was disappointed in a product or a service he received. He has always believed that companies and organizations are strengthened by logical, well-argued letters drawing attention to a problem area. From these twin experiences comes this book, How to Complain [More] Effectively. It reflects experience in complaining about situations as well as having to look into such complaints to determine if the institution was at fault; and if it was, to offer a reasonable resolution, and if it acted correctly, to explain the situation and correct the record to reflect that appropriate action.
Detail Book of How to Complain More Effectively PDF
- Author : Charles M. Dobbs
- Release : 02 January 2015
- Publisher : AuthorHouse
- ISBN : 9781496952684
- Genre : Self-Help
- Total Page : 171 pages
- Language : English
- PDF File Size : 11,8 Mb
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