Difficult Conversations is popular PDF and ePub book, written by Douglas Stone in 2010-11-02, it is a fantastic choice for those who relish reading online the Psychology genre. Let's immerse ourselves in this engaging Psychology book by exploring the summary and details provided below. Remember, Difficult Conversations can be Read Online from any device for your convenience.
Difficult Conversations Book PDF Summary
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Detail Book of Difficult Conversations PDF
- Author : Douglas Stone
- Release : 02 November 2010
- Publisher : Penguin
- ISBN : 9781101496763
- Genre : Psychology
- Total Page : 351 pages
- Language : English
- PDF File Size : 16,8 Mb
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