Front Line Workers in the Global Service Economy is popular PDF and ePub book, written by Giovanna Fullin in 2021-06-17, it is a fantastic choice for those who relish reading online the Political Science genre. Let's immerse ourselves in this engaging Political Science book by exploring the summary and details provided below. Remember, Front Line Workers in the Global Service Economy can be Read Online from any device for your convenience.

Front Line Workers in the Global Service Economy Book PDF Summary

Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to make a living the following week—whereas, in Milan, a mother of the same age knows she will work 20 hours a week but is concerned about whether her contract will be renewed at the end of the following month. Following three years of fieldwork, which included 100 in-depth interviews with front-line retail workers and unionists in New York City and Milan, Front-Line Workers in the Global Service Economy investigates both the lived experiences of salespersons in the "fast fashion" industry—a retail sector made of large chains of stores selling fashion garments at low prices—and the possibilities of collective action and structured forms of resistance to these global trends. In the face of economic globalization and vigorous managerial efforts to minimize labor costs and to standardize the retail experience, mass fashion workers’ stories tell us how strong the pressure toward work devaluation in low-skilled service sectors can be, and how devastating its effects are on the workers themselves.

Detail Book of Front Line Workers in the Global Service Economy PDF

Front Line Workers in the Global Service Economy
  • Author : Giovanna Fullin
  • Release : 17 June 2021
  • Publisher : Routledge
  • ISBN : 9781000399172
  • Genre : Political Science
  • Total Page : 148 pages
  • Language : English
  • PDF File Size : 19,9 Mb

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