Essential Management Skills for Pharmacy and Business Managers is popular PDF and ePub book, written by Titus De Silva in 2013-05-09, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Essential Management Skills for Pharmacy and Business Managers can be Read Online from any device for your convenience.

Essential Management Skills for Pharmacy and Business Managers Book PDF Summary

As a manager you will be expected to resolve a range of legal, ethical, operational, human resource, and financial issues that affect your organization. Essential Management Skills for Pharmacy and Business Managers supplies the understanding you will need to manage the day-to-day challenges in this increasingly competitive environment. Presenting a wealth of information on how to resolve common issues across all sectors of the pharmacy environment, it uses case studies to illustrate the methods required to create a patient-focused business where teamwork flourishes and continuous improvement becomes a reality. The book describes the kinds of things that will most often go wrong in organizations of all types and sizes and provides proven methods for resolving these issues. It explains how to develop and implement an effective quality management system in the pharmacy or a retail operation that complies with external standards. Outlining an efficient performance appraisal system, it describes how to manage diversity and details time-tested problem solving, conflict management, and stress management techniques. With coverage that includes employee management, quality management, and quality assurance, the book describes how to create a harmonious work environment that promotes effective communication between pharmacy staff, medical professionals, care givers, patients, and customers. Complete with links to further information in each chapter, it arms you with the tools to empower and motivate your employees to provide world-class patient and customer care.

Detail Book of Essential Management Skills for Pharmacy and Business Managers PDF

Essential Management Skills for Pharmacy and Business Managers
  • Author : Titus De Silva
  • Release : 09 May 2013
  • Publisher : CRC Press
  • ISBN : 9781466582590
  • Genre : Business & Economics
  • Total Page : 464 pages
  • Language : English
  • PDF File Size : 13,8 Mb

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