Customer Value Starvation Can Kill is popular PDF and ePub book, written by Gautam Mahajan in 2021-03-01, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Customer Value Starvation Can Kill can be Read Online from any device for your convenience.
Customer Value Starvation Can Kill Book PDF Summary
Read Customer Value Starvation Can Kill, and make life easier for your customers and yourself, and win in the marketplace!! Customer value starvation is a common disease in companies, both small and large - which is difficult to diagnose. It is a silent killer, like many cancers. By the time it is diagnosed, it is generally late, sometimes, too late! Mahajan and Vieira have put their expertise together to show how companies overlook value starvation. This causes irritation and frustration to customers in their interaction with the company and its personnel - in person, on telephone, net or mail. The book identifies customer DNA (Do Not Annoy) factors, and suggests how to minimize complaints; ensure customer loyalty; and long term company profitability and success. Philip Kotler, the world’s guru on marketing, said, “This book will help you think freshly about your business mission and success.” Seven well-known experts on the subject like Shep Hyken have contributed to this book. Read Customer Value Starvation Can Kill, and make life easier for your customers and yourself, and win in the marketplace!!
Detail Book of Customer Value Starvation Can Kill PDF
- Author : Gautam Mahajan
- Release : 01 March 2021
- Publisher : Business Expert Press
- ISBN : 9781952538599
- Genre : Business & Economics
- Total Page : 254 pages
- Language : English
- PDF File Size : 9,5 Mb
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