Customer Relationship Manager Diploma City of London College of Economics 3 months 100 online self paced is popular PDF and ePub book, written by City of London College of Economics in 2024-09-28, it is a fantastic choice for those who relish reading online the Education genre. Let's immerse ourselves in this engaging Education book by exploring the summary and details provided below. Remember, Customer Relationship Manager Diploma City of London College of Economics 3 months 100 online self paced can be Read Online from any device for your convenience.
Customer Relationship Manager Diploma City of London College of Economics 3 months 100 online self paced Book PDF Summary
Overview In this diploma course you will learn how to deal with customer issues best. Content - CRM Success Factors - The Customer Service/Sales Profile - Managing Your Customer Service/Sales Profile - Choosing Your CRM Strategy - Managing and Sharing Customer Data - Tools for Capturing Customer Information - Service-Level Agreements - E-Commerce: Customer Relationship on the Internet - Managing Relationships Through Conflict - Fighting Complacency: The “Seven-Year Itch” - Resetting Your CRM Strategy Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Detail Book of Customer Relationship Manager Diploma City of London College of Economics 3 months 100 online self paced PDF
- Author : City of London College of Economics
- Release : 28 September 2024
- Publisher : City of London College of Economics
- ISBN : 978186723xxxx
- Genre : Education
- Total Page : 185 pages
- Language : English
- PDF File Size : 10,5 Mb
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