Customer Relationship Management A Step is popular PDF and ePub book, written by H. Peeru Mohamed in 2003-01-01, it is a fantastic choice for those who relish reading online the Customer relations genre. Let's immerse ourselves in this engaging Customer relations book by exploring the summary and details provided below. Remember, Customer Relationship Management A Step can be Read Online from any device for your convenience.
Customer Relationship Management A Step Book PDF Summary
This book succinctly explains the cardinal principles of effective customer relationship management (CRM) –acquiring, retaining and expanding customer base. The concepts, process, techniques, significance and architectural aspects of CRM are dealt in comprehensive manner. The book would serve as a useful source of reference for designing, developing and implementing CRM in any organization.
Detail Book of Customer Relationship Management A Step PDF
- Author : H. Peeru Mohamed
- Release : 01 January 2003
- Publisher : Vikas Publishing House
- ISBN : 8125912053
- Genre : Customer relations
- Total Page : 242 pages
- Language : English
- PDF File Size : 16,9 Mb
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