1 001 Ways to Keep Customers Coming Back is popular PDF and ePub book, written by Donna Greiner in 2011-07-20, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, 1 001 Ways to Keep Customers Coming Back can be Read Online from any device for your convenience.
1 001 Ways to Keep Customers Coming Back Book PDF Summary
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!
Detail Book of 1 001 Ways to Keep Customers Coming Back PDF
- Author : Donna Greiner
- Release : 20 July 2011
- Publisher : Crown Currency
- ISBN : 9780307553959
- Genre : Business & Economics
- Total Page : 237 pages
- Language : English
- PDF File Size : 13,6 Mb
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