Author: Colin Shaw,John Ivens
Publisher: Springer
Summary: This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compell...
FEATURED BOOKS
Elements of Mathematics for Economics and Finance
Author: Vassilis C. Mavron,Timothy N. Phillips
Publisher: Springer Nature
Summary: This book equips undergraduates with the mathematical skills required for degree courses in economics, finance, management, and business studies. The fundamental ideas are described in the simplest mathematical terms, highlighting threads of common mathematical theory in the various topics. Coverage...
Publisher: Springer Nature
Summary: This book equips undergraduates with the mathematical skills required for degree courses in economics, finance, management, and business studies. The fundamental ideas are described in the simplest mathematical terms, highlighting threads of common mathematical theory in the various topics. Coverage...
Building Great Customer Experiences
Author: Colin Shaw,John Ivens
Publisher: Springer
Summary: This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compell...
Publisher: Springer
Summary: This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compell...
Oil Politics and Violence
Author: Max Siollun
Publisher: Algora Publishing
Summary: An insider traces the details of hope and ambition gone wrong in the ?Giant of Africa, ? Nigeria, Africa's most populous country. When it gained independence from Britain in 1960, hopes were high that, with mineral wealth and over 140 million people, the most educated workforce in Africa, Nigeria wo...
Publisher: Algora Publishing
Summary: An insider traces the details of hope and ambition gone wrong in the ?Giant of Africa, ? Nigeria, Africa's most populous country. When it gained independence from Britain in 1960, hopes were high that, with mineral wealth and over 140 million people, the most educated workforce in Africa, Nigeria wo...
Explaining the Normative
Author: Stephen P. Turner
Publisher: John Wiley & Sons
Summary: Normativity is what gives reasons their force, makes words meaningful, and makes rules and laws binding. It is present whenever we use such terms as ‘correct,' ‘ought,' ‘must,' and the language of obligation, responsibility, and logical compulsion. Yet normativists, the philosophers committed ...
Publisher: John Wiley & Sons
Summary: Normativity is what gives reasons their force, makes words meaningful, and makes rules and laws binding. It is present whenever we use such terms as ‘correct,' ‘ought,' ‘must,' and the language of obligation, responsibility, and logical compulsion. Yet normativists, the philosophers committed ...
The River Stops Here
Author: Ted Simon
Publisher: Univ of California Press
Summary: A vivid chapter in the saga of the California water wars, The River Stops Here documents state and federal plans to flood the largest, most fertile valley in Mendocino County to send water south to Los Angeles. The eventual success of Richard Wilson, a rancher in Round Valley, to stop the project is...
Publisher: Univ of California Press
Summary: A vivid chapter in the saga of the California water wars, The River Stops Here documents state and federal plans to flood the largest, most fertile valley in Mendocino County to send water south to Los Angeles. The eventual success of Richard Wilson, a rancher in Round Valley, to stop the project is...
Building Great Customer Experiences
Author: Colin Shaw,John Ivens
Publisher: Springer
Summary: This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compell...
Publisher: Springer
Summary: This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of compell...
The Key Muscles of Yoga
Author: Ray Long
Publisher: Bandha Yoga Publications LLC
Summary: Looks at fifty-five fundamental poses from an anatomical perspective to describe their function in the practice of hatha yoga....
Publisher: Bandha Yoga Publications LLC
Summary: Looks at fifty-five fundamental poses from an anatomical perspective to describe their function in the practice of hatha yoga....
The 1000 Most Important Questions You Will Ever Ask Yourself
Author: Alyss Thomas
Publisher: Exisle Publishing
Summary: THE 1000 MOST IMPORTANT QUESTIONS YOU WILL EVER ASK YOURSELF is the book that helps you to help yourself. It contains the essence of most self-help programs in a condensed format to enable you to grasp the real issues involved in personal development. By working through the straightforward question-...
Publisher: Exisle Publishing
Summary: THE 1000 MOST IMPORTANT QUESTIONS YOU WILL EVER ASK YOURSELF is the book that helps you to help yourself. It contains the essence of most self-help programs in a condensed format to enable you to grasp the real issues involved in personal development. By working through the straightforward question-...
Making Good
Author: Martin Wright
Publisher: Waterside Press
Summary: Making Good — one of the classic and original works on restorative justice — argues that the real need in restorative justice is for fundamental rethinking, rather than short-term tinkering, with a prison system in an intolerable state of crisis. In this second edition — which also includes a ...
Publisher: Waterside Press
Summary: Making Good — one of the classic and original works on restorative justice — argues that the real need in restorative justice is for fundamental rethinking, rather than short-term tinkering, with a prison system in an intolerable state of crisis. In this second edition — which also includes a ...