Crisis Management in the Tourism Industry is popular PDF and ePub book, written by Dirk Glaesser in 2006-10-19, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, Crisis Management in the Tourism Industry can be Read Online from any device for your convenience.
Crisis Management in the Tourism Industry Book PDF Summary
The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as: * Terrorism and criminal activities * Risk perceptions and the influencing variables * The stakeholder concepts * Analysis methods- visibility of advantages/disadvantages of methods * Marketing instruments and best practices Written by one of the world’s leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA. The book provides discussion of: * The influential effect of the mass media How crises effect the purchase decision process Destination branding/image and its manipulation Preventative crises management and strategies Crisis Management in the Tourism Industry is an essential guide to explaining how the tourism industry can prepare and succeed in the face of the effects of crises.
Detail Book of Crisis Management in the Tourism Industry PDF
- Author : Dirk Glaesser
- Release : 19 October 2006
- Publisher : Routledge
- ISBN : 9781136413124
- Genre : Business & Economics
- Total Page : 284 pages
- Language : English
- PDF File Size : 19,5 Mb
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