ISO IEC 20000 An Introduction is popular PDF and ePub book, written by Jan van Bon in 2008-03-03, it is a fantastic choice for those who relish reading online the Architecture genre. Let's immerse ourselves in this engaging Architecture book by exploring the summary and details provided below. Remember, ISO IEC 20000 An Introduction can be Read Online from any device for your convenience.
ISO IEC 20000 An Introduction Book PDF Summary
Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish. CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation
Detail Book of ISO IEC 20000 An Introduction PDF
- Author : Jan van Bon
- Release : 03 March 2008
- Publisher : Van Haren
- ISBN : 9789401801331
- Genre : Architecture
- Total Page : 237 pages
- Language : English
- PDF File Size : 12,9 Mb
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