Interpersonal Skills at Work is popular PDF and ePub book, written by John Hayes in 2002-09-11, it is a fantastic choice for those who relish reading online the Psychology genre. Let's immerse ourselves in this engaging Psychology book by exploring the summary and details provided below. Remember, Interpersonal Skills at Work can be Read Online from any device for your convenience.
Interpersonal Skills at Work Book PDF Summary
In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful. Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively. This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.
Detail Book of Interpersonal Skills at Work PDF
- Author : John Hayes
- Release : 11 September 2002
- Publisher : Routledge
- ISBN : 9781134587339
- Genre : Psychology
- Total Page : 322 pages
- Language : English
- PDF File Size : 7,9 Mb
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