I Love You More Than My Dog is popular PDF and ePub book, written by Jeanne Bliss in 2009-10-15, it is a fantastic choice for those who relish reading online the Business & Economics genre. Let's immerse ourselves in this engaging Business & Economics book by exploring the summary and details provided below. Remember, I Love You More Than My Dog can be Read Online from any device for your convenience.
I Love You More Than My Dog Book PDF Summary
Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen. Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your business—as Wegman’s and Harley-Davidson have for decades and as relatively new companies like Zipcar and Zappos are doing right now. After studying and working with dozens of beloved companies, Bliss has identified five key decisions that lead to customer devotion: • Decide to believe • Decide with clarity of purpose • Decide to be real • Decide to be there • Decide to say “sorry” Her examples and advice will help readers sustain growth and profit even in a tough economy.
Detail Book of I Love You More Than My Dog PDF
- Author : Jeanne Bliss
- Release : 15 October 2009
- Publisher : Penguin
- ISBN : 9781101148792
- Genre : Business & Economics
- Total Page : 225 pages
- Language : English
- PDF File Size : 19,5 Mb
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