Grit Guts and Gumption is popular PDF and ePub book, written by Rajesh Chakrabarti in 2010-10-01, it is a fantastic choice for those who relish reading online the Literary Collections genre. Let's immerse ourselves in this engaging Literary Collections book by exploring the summary and details provided below. Remember, Grit Guts and Gumption can be Read Online from any device for your convenience.
Grit Guts and Gumption Book PDF Summary
This is the story of the carefully planned resurgence of the State Bank of India (SBI) from a laid-back incumbent under threat from private players to a customer-oriented competitive organization that has outperformed rivals despite several constraints. The leadership at SBI succeeded in reshaping perspectives and profitability at the bank, which employs a staggering 200,000 people, not withstanding salary restrictions and regulatory bottlenecks. While the primary thrust was on changing employee attitude towards their own organization and, of course, its customers, the transformation exercise was broad-based encompassing fundamental changes in technology, processes and business-mix alike. In about three years beginning 2006, SBI not only defended its own lair against the siege of younger, leaner, meaner rivals but actually took the battle to the attacker’ domains. SBI’s size and setting make the story an inspiring example to other organizations, particularly in the public sector. Written in a fluid and engaging style, and backed by facts, figures, analysis and anecdotes, the book challenges several stereotypes and dogmas common in today’s management circles.
Detail Book of Grit Guts and Gumption PDF
- Author : Rajesh Chakrabarti
- Release : 01 October 2010
- Publisher : Penguin UK
- ISBN : 9789352140855
- Genre : Literary Collections
- Total Page : 250 pages
- Language : English
- PDF File Size : 14,9 Mb
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